All customer information is stored on our dedicated IT system. This system is used by our sales team to manage farm collections based on routes within the NI postal code system. The team will contact customers directly, and establish how much material requires collection on individual farms, within the postal code area.
The collection drivers will make contact with individual customers on the day preceding the collection, to confirm the collection date.
Additionally, customers can request a collection at any time (subject to minimum quantity requirements), and we will endeavour to make that collection within an acceptable time period.
Customers will then be invoiced for each liner collected (subject to minimum collection quantity).